When does the sale go live?
The end-of-season sale will be live for our India audience from July 20 onwards with early access to the preview being live on July 19. For our International audience, the sale will start from July 22 with early access to the preview being live on July 21.
How can I get access to the early preview?
Just visit our website at www.ampm.in (if you’re an international customer, you’ll be redirected to your respective store) and register for the preview on the homepage. Once you’ve registered for the preview, you will be automatically redirected to the sale page.
How soon will I get my delivery?
All prepaid orders will be dispatched within 3-4 working days (Sundays not included) and Cash on Delivery orders will be dispatched within 5-7 working days. Post Dispatch, India delivery takes an additional 2-3 days and International deliveries will take 4-5 days.
Can I customize the products on Sale?
The products on sale can’t be customized. If you wish to customize these products, you will have to pay the full amount of the outfit and deliveries may be delayed as a fresh piece will be created for you. Please note that the option of customization with full prices may not be available for all products and you should reach out to our support team via Whatsapp to confirm all things customization.
When does the sale end?
The sale ends on July 28, 2024, in India and it ends on July 31, 2024, for our International customers.
What is your return policy for sale products?
We don’t accept any returns or exchanges for any pieces sold during the sale period except in case of Damaged products being delivered. Refunds or Credit Notes may be issued but only in the case of Products delivered being damaged on receipt. Size exchanges or Product Alterations can be done subject to the availability of sizes and there will be an additional charge for the same.
Can I exchange my product for a smaller or bigger size?
If a smaller/bigger size is available at the end of the Sale, we can help you do a size exchange. If the size you’ve requested is unable, we can help alter your existing piece to the desired measurements if possible. For size exchanges, based on availability, we can process an exchange at no additional cost provided the desired is available in stock.
Can I alter my product one size up/down?
Yes, if there’s a fitting issue upon delivery and there’s scope for alterations, our team will be happy to confirm that. However, for the reverse pickup, alteration and subsequent delivery, there is an additional charge of INR 2,000 for Indian customers and 50$ for all International customers.
Are the discounts applicable in-store and online?
Yes, the discounts are applicable both in-store and online.
Can I use multiple discount codes or promotions on the same order?
No, you can’t merge the EOSS discount with another active promotion. However, EOSS products can be used against credit notes issued prior with the help of the Customer Experience team.
Are all products included in the sale, or are there exclusions?
No, we have only a select number of products going on sale.
Can I return or exchange sale items?
We don’t accept any returns or exchanges for any pieces sold during the sale period except in case of Damaged products being delivered. Refunds or Credit Notes may be issued but only in the case of Products delivered being damaged on receipt.
Is there a difference in the return policy for sale and regular-priced items?
Yes, we have a different return policy for the sale period. We don’t accept any returns or exchanges for any pieces sold during the sale period except in case of Damaged products being delivered. Refunds or Credit Notes may be issued but only in the case of Products delivered being damaged on receipt. Size exchanges or Product Alterations can be done subject to the availability of sizes.
Do I need a membership or loyalty account to access the sale?
No, the sale is open to all our customers. The early access will be shared separately with those who register for it.
Are the prices already discounted on the website, or do I need a code at checkout?
Yes, the prices are already discounted on the website. You don’t need to apply any separate codes.
Can I get a price adjustment if I purchased an item before the sale started?
No, unfortunately, we don’t allow that option yet.
Is there a limited quantity of sale items available?
Yes, we have limited stocks for the items available during the sale.
Can I reserve sale items to purchase later?
No, we don’t allow that option at this time.
Are gift cards valid for use during the end-of-season sale?
Yes, you may redeem your gift cards during the end-of-season sale. If you’re unable to use the code, please reach out to the Customer Experience team via WhatsApp and we will apply it for you from the backend.
What payment methods are accepted during the sale?
Customers shopping from India can access prepaid payment options such as Credit Cards, Debit Cards, net banking, UPI, etc. as well as Cash on Delivery. For customers shopping outside of India, we only offer prepaid payment options.
Do you have the option to pay via Apple Pay?
Yes, we have Apple pay available for online purchases everywhere except Kuwait at this time.
Is there free shipping during the sale period?
Shipping is free regardless of cart size worldwide. However, if you’re ordering delivery to an international location while shopping from an Indian store (Indian IP address), there’s an additional shipping charge of INR 4,000 flat.
Do you offer international shipping during the sale?
Yes, we do offer international shipping during the sale.
Can I track my order during the sale period?
Yes, you may track your order and we will be happy to share tracking details upon dispatch.
Are sale items eligible for gift wrapping or special packaging?
Unfortunately, we can’t offer the option of gift wrapping during the sale period.